State Farm® Insurance Agent Austin Fitzpatrick

"I was hit by someone from another insurance company so I reached out to Mr Austin Fitzpatrick my insurance company before I talked to the other. Ms Emillee was so concerned and caring, very polite. She took her time to make sure I was ok first of all and the made sure I was familiar with the process. She even told me if I had anymore concerns to please reach out with any questions I may have. Very satisfied with this branch. Thank you all so much."

"Austin and his office has been very helpful since a year ago when my last agent retired, Austin and his office has picked where my last agent left off not missing a beat."

"Best experience I’ve had working with an insurance agent. Thanks Austin!"

"On several occasions I reached out to Austin for insurance issues and he always responded quickly and resolved my issues. I have been with State Farm for years and he stands out as an agent."

"Emillee is fantastic, knowledgeable and helpful. Stop by for all your insurance needs."

"Fast and easy getting my insurance"

"I had an excellent experience working with my State Farm agent, Emillee Quarles, today . She took the time to understand my situation, answered all of my questions, and genuinely looked for ways to help me find the best coverage at the best value. She made the entire process simple, stress-free, and even enjoyable; we shared a few laughs along the way, and it felt like I was talking to someone who truly cared rather than just trying to make a sale. Her professionalism, patience, and honesty are exactly why I decided to switch to State Farm. I highly recommend working with her! 😄👍👍"

"This is by far the best branch I have been with! They are very knowledgeable and extremely efficient with any requests I have. Emillee has been professional and easy to speak with every time I call. She is my new BFFF agent for life💪💪"

"Hi! I just wanted to say I was very appreciative of the courtesy and professionalism displayed by representative Emillee Quarles of Austin Fitzpatrick State Farm. She took the time to hear me out concerning my request. She even provided me with some additional information of which I was not previously aware. I was empressed with how knowledgeable and efficient she was."

"Emillee is the epitome of customer service. Her professionalism, responsiveness, and cheery attitude is so rare these days. I would recommend this State Farm office to anyone!"

"Emillee was great! She was very friendly and helpful. Highly recommended to work with her."

"My experience with Austin has been wonderful. He is most helpful, kind, courteous and very professional."

"Hey I just have to say THANK YOU for being my life insurance carrier for our family. So professional, answered all my concern very respectful. Your team is the best for looking out for real people and watching out for any discrepancy scammed and hackers. Thank you again for your help. Anyone reading this go by or call for your insurance needs..."

"I received a lot of Ads on You Tube about switching my insurance to get a better rate. It’s always the ad that’s so personalized about a family moving from CA to Charlotte, NC. We know insurance in NC maybe more costly than other states; so after many skip ads; I decided to click on it. I upload my information thinking I’ll definitely get a great quote considering no citations in the past 3 years, no claims and I bundle my homeowners policy. A live agent called to verify information and transferred me to SOMEONE who could give me better coverage and a competitive rate. She was nice of course and I could tell she thought she was giving me the best coverage and quoting me the most competitive rate but she was wrong. The quote was a $100 more than what I’m paying now. I’ve been with State Farm for 8 years and after my agent, Lavette Jones retired I am blessed to be with Austin Fitzpatrick. I thought I would have to switch but State Farm keeps giving me the best coverage with the best competitive rate. They are truly on your side. If you need the honest approach about your insurance needs reach out to his office today and tell him Tomeka sent you."

"Outstanding customer service. Thanks Emillee. Keep the good work"

"I had a very pleasant and smooth experience setting up my policies with Austin and Sara. Not only did they save me money but I basically received 2 different policies for the price of 1 compared to other insurers. They were so patient with me and it felt like we've known each other for years with them making the experience personable and making sure the policies met my needs. I appreciate their thoroughness, transparenty and thoughtfulness. While deciding what I want to do I needed to ask questions and that required me to call them at different times. However ,every time I called they made time for me or called me right back. They are truely dedicated and genuine in what they do!"

"Couldn’t have asked for better service. I was purchasing business insurance for the very first time and had no clue where to start. Austin went over every detail and answered every question I had. He gave multiple options and helped explain every step. He made the process so easy!"

"Austin was incredibly helpful and very knowledgeable in assisting me with my issue. He was very responsive to all of my questions and offered timely suggestions regarding my policy. His office gets 5 stars without a second thought!!"

"Friendly people and quiet safe area"

"I highly recommend this insurance agency! Everyone here is incredibly kind and professional. A special thanks to Emily, who helped me through a very difficult case. Thanks to God and to their amazing team, I was able to get my insurance and I am finally able to drive. I have absolutely no complaints. Thank you so much for everything!"

"Excellent serious !!! Austin is the best hands down. He addressed my concern with no hesitation. My issue was fixed within hours."

"I was transferred to this agency without my request or consent. For years my husband and I were with the Lavette Jones agency who closed abruptly giving us no notice. Upon being transferred to Austin's office, I was very skeptical and unsure of what the customer service level would be. It is now six months later and I'm happy to report that we could not be happier. The office is truly filled with knowledgeable and professional individuals that truly put customer service at the top of their priority list. Thank you Austin Fitzpatrick for a continued fantastic experience."

"They were amazing to talk to and made sure to give me the best possible price! Amazing experience dealing with them!"

"They are fast in responding, and very helpful, plus they keep their word"

"Communication is key for me. Mr. Fitzpatrick and his team nailed it. Problem solved. ☺️🌺 Thank you ☺️"