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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marlyn Reynoso

June 5, 2026

5  out of  5
rating by Marlyn Reynoso
"I highly recommend this insurance agency! Everyone here is incredibly kind and professional. A special thanks to Emily, who helped me through a very difficult case. Thanks to God and to their amazing team, I was able to get my insurance and I am finally able to drive. I have absolutely no complaints. Thank you so much for everything!"
We responded:
"Hi Marlyn, Thank you so much for the amazing review! We’re truly grateful to hear that our team was kind, professional, and able to help you through a difficult situation. We’ll be sure to pass along your special thanks to Emily—she’ll be so happy to hear that she made a difference. We truly appreciate your recommendation, and we’re glad you’re finally able to get back to driving. Warmly, Austin Fitzpatrick"
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angelia Ander

June 4, 2026

5  out of  5
rating by angelia Ander
"Excellent serious !!! Austin is the best hands down. He addressed my concern with no hesitation. My issue was fixed within hours."
We responded:
"Hi Angelia, Thank you for the wonderful review! We’re so glad to hear your issue was fixed within hours. Our whole team works hard to provide excellent, serious, customer-first service every time. We truly appreciate you choosing Austin Fitzpatrick State Farm—please don’t hesitate to reach out if you ever need anything. Best regards, Austin Fitzpatrick"
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Ruby McDougal

June 4, 2026

5  out of  5
rating by Ruby McDougal
"I was transferred to this agency without my request or consent. For years my husband and I were with the Lavette Jones agency who closed abruptly giving us no notice. Upon being transferred to Austin's office, I was very skeptical and unsure of what the customer service level would be. It is now six months later and I'm happy to report that we could not be happier. The office is truly filled with knowledgeable and professional individuals that truly put customer service at the top of their priority list. Thank you Austin Fitzpatrick for a continued fantastic experience."
We responded:
"Hi Ruby, Thank you for taking the time to share your experience. We’re truly grateful to hear that, even after the unexpected transfer, you’ve been happy with the level of service over these past six months. Our team is committed to being knowledgeable, professional, and focused on taking care of our customers—so it means a lot to know we’ve met that for you. Thank you again for trusting Austin Fitzpatrick State Farm with your, property, vehicle, and renters insurance. We’re always here if you need anything. Warm regards, Austin Fitzpatrick"
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Tina Ortiz

June 3, 2026

5  out of  5
rating by Tina Ortiz
"They were amazing to talk to and made sure to give me the best possible price! Amazing experience dealing with them!"
We responded:
"Hi Tina, Thank you so much for your amazing review! We’re thrilled to hear you enjoyed talking with us and that we were able to help you find the best possible price. Warmly, Austin Fitzpatrick"
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Willie Cofield

June 2, 2026

5  out of  5
rating by Willie Cofield
"They are fast in responding, and very helpful, plus they keep their word"
We responded:
"Hi Willie, Thank you for the great review! We’re glad to hear our team has been fast to respond, helpful, and reliable. We truly appreciate you trusting State Farm—and if you ever need anything, we’re here to help. Best regards, Austin Fitzpatrick"
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April P Williams

June 2, 2026

5  out of  5
rating by April P Williams
"Communication is key for me. Mr. Fitzpatrick and his team nailed it. Problem solved. ☺️🌺 Thank you ☺️"
We responded:
"Hi April, Thank you so much for the wonderful review! I’m thrilled to hear that we were able to get everything handled and solve your problem. We truly appreciate you choosing our office—and we’re always here if you need anything down the road. ☺️🌺 Warmly, Austin Fitzpatrick"
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Melinda Brown

June 2, 2026

5  out of  5
rating by Melinda Brown
"I love the experience today at state farm very professional yall made me feel very confident thank you Mr. And Mrs Fitzpatrick you guys rock if I could give 10 🌟 🌟 🌟 🌟 🌟 🤩 ok my 5 added"
We responded:
"Hi Melinda, Thank you so much for the great review! We’re really happy to hear you had such a professional experience and felt confident leaving our office. We truly appreciate you—and we’re glad you chose State Farm. If you ever need anything, we’re here to help! Warmly, Austin Fitzpatrick"
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Tamatha Johnson

May 29, 2026

5  out of  5
rating by Tamatha Johnson
"Great and smooth assistance in switching my vehicle"
We responded:
"Hi Tamatha, Thank you for the 5-star review! We’re glad to hear the process of switching your vehicle was smooth and easy. We appreciate you choosing our office—if you ever need anything else, we’re here to help. Best regards, Austin Fitzpatrick"
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Cathy Colon

May 28, 2026

5  out of  5
rating by Cathy Colon
"It was a pleasure speaking with the representative. She was pleasant, helpful and professional. I received a bundle package for Homeowner insurance, auto and life insurance. It was a great deal. Thank you!!!!!"
We responded:
"Hi Cathy, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you enjoyed your conversation with our team member—pleasant, helpful, and professional is exactly how we aim to serve. We’re also glad you were able to bundle your Homeowners, Auto, and Life insurance and find a great deal. We truly appreciate your trust in us—thanks again! Best regards, Austin Fitzpatrick"
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Sonya Thompson

May 27, 2026

5  out of  5
rating by Sonya Thompson
"The services at this office is excellent. It is truly a blessing to work with them. I have been a customer for over 35 years and I am very satisfied."
We responded:
"Hi Sonya, Thank you so much for your kind review! We truly appreciate you—and we’re honored to have you as a State Farm customer for over 35 years. It means a lot to hear that you’ve been satisfied with the service at our office. We’re grateful for the trust you’ve placed in us for so long, and we’ll continue working hard to make sure you have the support you need for your life and renters insurance. With appreciation, Austin Fitzpatrick"
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Danielowens07 Hello123

May 18, 2026

5  out of  5
rating by Danielowens07 Hello123
"Customer service from Emillee Quarles. She was very helpful!"
We responded:
"Hi Daniel, Thank you for your wonderful review! We’re glad to hear that Emillee provided you with excellent customer service and that you found our prices great. We appreciate your feedback and look forward to assisting you again in the future!"
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Kelly Jones

May 14, 2026

5  out of  5
rating by Kelly Jones
"I LOVE STATE FARM!!! ❤️"
We responded:
"Hi Kelly, Thank you so much for the wonderful review! We’re glad you’re loving State Farm and that you found the pricing great. We’re here anytime you need help! - Austin Fitzpatrick"
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Michael Krieg

May 12, 2026

5  out of  5
rating by Michael Krieg
"Super helpful and friendly. They got me significant savings with more coverage than my previous insurer"
We responded:
"Michael, Thank you so much, We’re thrilled to hear you found our team super helpful and friendly—and that we were able to get you significant savings with more coverage than your previous insurer. We truly appreciate your trust in our State Farm office. - Austin Fitzpatrick "
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Sakhya Haynes

May 6, 2026

5  out of  5
rating by Sakhya Haynes
"Man!! Statefarm has been a pleasant experience for a lot of our situations. We save money because they cover our home and cars. And now we have a life insurance policy for the entire family at an affordable price thanks to Austin!!! We can’t wait to start the investment process!"
We responded:
"Hi Sakhya—thank you so much for the kind review! We really appreciate your trust in State Farm, and we’re glad we’ve been able to help with your home, cars, and life insurance. - Austin Fitzpatrick"
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Angela Godwin

May 4, 2026

5  out of  5
rating by Angela Godwin
"Very responsive and very helpful! Great customer service!"
We responded:
"Hi Angela—thank you so much for your kind review! I’m thrilled to hear you found our team responsive and helpful. We truly appreciate your business, and we’re here anytime you need us. - Austin Fitzpatrick"
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Shannan Sweeney

May 4, 2026

5  out of  5
rating by Shannan Sweeney
"Thank you Emillee Quarles Lic#: 20042753 !!! I had such an odd problem and not only did Emillee walk me through it she followed up with me as well multiple times. I could not have done it without her, I'm so grateful for the kind and intelligent help!"
We responded:
"Hi Shannan—thank you so much for the kind review! We’re glad Emillee was able to walk you through a tricky issue and follow up to make sure everything was resolved. Your gratitude truly means a lot. We’re here anytime you need help with your insurance questions—thank you for choosing us! - Austin Fitzpatrick"
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SarannPackk

April 30, 2026

5  out of  5
rating by SarannPackk
"I had a great experience working with Emillee today. She was professional, responsive, and took the time to really explain my coverage options so I understood exactly what I was getting. She helped me find a policy that fit my needs and budget without any pressure."
We responded:
"Hi there—thank you for the 5-star review! We’re so glad Emillee provided a professional, responsive experience and took the time to walk you through your coverage options. It’s wonderful to hear you found a policy that fits your needs and budget without any pressure. We truly appreciate your business! Thank you, Austin Fitzpatrick"
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Rashed McCrae

April 20, 2026

5  out of  5
rating by Rashed McCrae
"I am here saying this out loud! I've been with StateFarm from a good minute now, Emillie is very professional and always on point. She always has the right answers and is so down to earth. I am glad to be apart of StateFarm trust me. I don't write reviews alot so you know."
We responded:
"Hi Rashed, Thank you for your wonderful review and for being a valued State Farm customer! I’m glad to hear that Emillee has provided you with professional and reliable service. We’re proud to have her on our team, and it’s great to know she’s making a positive impact. If you ever need anything, please don’t hesitate to reach out. Best regards, Austin"
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Rita Greeson

April 13, 2026

5  out of  5
rating by Rita Greeson
"Email ole did a great job on assisting me with a problem with my claim. Hopefully, it will be resolved soon. Very cheerful, helpful young lady♥️"
We responded:
"Thank you so much for your kind words! I’m glad to hear that Emillee was able to assist you and provide cheerful, helpful support. If you need any further assistance, please don’t hesitate to reach out."
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Ashley Huot

March 25, 2026

5  out of  5
rating by Ashley Huot
"Great customer service. Helped me save by bundling home and auto insurance!"
We responded:
"Hi Ashley, Thank you so much for your wonderful review! Providing great customer service and value is what we strive for every day. If you ever have any questions or need assistance in the future, don’t hesitate to reach out! Take care, Austin Fitzpatrick"
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Dorrette Grant

March 25, 2026

5  out of  5
rating by Dorrette Grant
"Prompt at returning inquiries. Polite and professional"
We responded:
"Hi Dorrette, Thank you for your kind feedback! I’m glad to hear that Emillee was prompt, polite, and professional in handling your inquiries. She takes great pride in providing excellent service. If you ever need anything, feel free to reach out anytime! Best wishes, Austin Fitzpatrick"
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Robert Patterson

March 23, 2026

5  out of  5
rating by Robert Patterson
"I had the privilege of having Emillee. She was kind, helpful and informative. She’s the best"
We responded:
"Hi Robert, Thank you so much for your kind words! I’m thrilled to hear that Emillee provided you with such a positive experience. She truly is a valuable part of our team, and I’m glad you felt supported and informed. If you ever need anything, don’t hesitate to reach out! Best regards, Austin Fitzpatrick"
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Mike Adams

March 20, 2026

5  out of  5
rating by Mike Adams
"Austin did a great job taking care of us today. He was attentive and really helped us dial in our car insurance."
We responded:
"Hi Mike, Thank you for the great review! I’m glad I could help you dial in the perfect car insurance coverage. It was a pleasure working with you, and I’m always here if you have any questions or need assistance in the future. Take care, Austin Fitzpatrick"
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Cassandra White Haire

March 19, 2026

5  out of  5
rating by Cassandra White Haire
"Emilee provided outstanding customer service today. She was professional, helpful, and efficient, and she assisted me with lowering my car insurance in less than 15 minutes. She also helped me send my declaration page to my security company for an update. I truly appreciate her support and highly recommend her services with State Farm. She was one of my favorite agents that I work with with another. She recognized my voice and my name. I thought that was so unique and thoughtful of her to want to help."
We responded:
"Hi Cassandra, Thank you so much for your wonderful review! I’m thrilled to hear that Emilee provided such outstanding and personalized service. It means a lot to us that she was able to help you quickly and thoughtfully, even recognizing you by name and voice—that’s the kind of service we strive for! We truly appreciate your recommendation and look forward to continuing to support you with your insurance needs. Best regards, Austin Fitzpatrick"
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Kendra McDonald

March 18, 2026

5  out of  5
rating by Kendra McDonald
"Sara saved me a ton of money! I’m saving over $70 a month! Sara was very nice, diligent and dedicated to making sure I understood everything she was doing and answered all of my questions."
We responded:
"Hi Kendra, Thank you so much for your kind words! I’m glad to hear that Sara was able to save you a significant amount and provide such dedicated and clear service. We’re proud to have her on our team, and we’re always here to help you with any questions or needs in the future! Best regards, Austin Fitzpatrick"