State Farm® Insurance Agent Austin Fitzpatrick
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charles Perry
July 13, 2026
5
out of
5
rating by Charles Perry
"Hey I just have to say THANK YOU for being my life insurance carrier for our family. So professional, answered all my concern very respectful. Your team is the best for looking out for real people and watching out for any discrepancy scammed and hackers. Thank you again for your help. Anyone reading this go by or call for your insurance needs..."
We responded:
"Hi Charles
Thank you so much for the amazing review and for your trust in us. It's been great working with you, and we look forward to continuing to help you with all of your insurance needs!
Austin Fitzpatrick"
Tomeka Miller
July 6, 2026
5
out of
5
rating by Tomeka Miller
"I received a lot of Ads on You Tube about switching my insurance to get a better rate. It’s always the ad that’s so personalized about a family moving from CA to Charlotte, NC. We know insurance in NC maybe more costly than other states; so after many skip ads; I decided to click on it. I upload my information thinking I’ll definitely get a great quote considering no citations in the past 3 years, no claims and I bundle my homeowners policy. A live agent called to verify information and transferred me to SOMEONE who could give me better coverage and a competitive rate. She was nice of course and I could tell she thought she was giving me the best coverage and quoting me the most competitive rate but she was wrong. The quote was a $100 more than what I’m paying now. I’ve been with State Farm for 8 years and after my agent, Lavette Jones retired I am blessed to be with Austin Fitzpatrick. I thought I would have to switch but State Farm keeps giving me the best coverage with the best competitive rate. They are truly on your side. If you need the honest approach about your insurance needs reach out to his office today and tell him Tomeka sent you."
We responded:
"Hi Tomeka
Thank you for taking the time to share your experience. We truly appreciate your trust in us, and really appreciate your thoughtful review!
Austin Fitzpatrick "
joel bermudez
July 1, 2026
5
out of
5
rating by joel bermudez
"Outstanding customer service. Thanks Emillee. Keep the good work"
We responded:
"Hi Joel,
Thank you for the great review! I’m so glad to hear you received outstanding customer service—and I’ll definitely pass your kind words along to Emillee. We appreciate you choosing Austin Fitzpatrick State Farm.
Austin Fitzpatrick"
Brittany Charisse
June 30, 2026
5
out of
5
rating by Brittany Charisse
"I had a very pleasant and smooth experience setting up my policies with Austin and Sara. Not only did they save me money but I basically received 2 different policies for the price of 1 compared to other insurers. They were so patient with me and it felt like we've known each other for years with them making the experience personable and making sure the policies met my needs. I appreciate their thoroughness, transparenty and thoughtfulness. While deciding what I want to do I needed to ask questions and that required me to call them at different times. However ,every time I called they made time for me or called me right back. They are truely dedicated and genuine in what they do!"
We responded:
"Hi Brittany,
Thank you so much for the wonderful review! I’m really glad you had a smooth experience getting your policies set up with Sara and I. We loved working through everything with you and making sure the coverage fit what you actually needed!
Thank you again for trusting Austin Fitzpatrick State Farm with your insurance needs. We’re here anytime you need us!
Austin Fitzpatrick"
Ash Owens
June 24, 2026
5
out of
5
rating by Ash Owens
"Couldn’t have asked for better service. I was purchasing business insurance for the very first time and had no clue where to start. Austin went over every detail and answered every question I had. He gave multiple options and helped explain every step. He made the process so easy!"
We responded:
"Hi Ashley,
Thank you so much for the kind words! I’m really glad I could help you get started with your business insurance and make the process feel clear and simple. Helping you understand your options and answer every question was exactly what I wanted for you.
I appreciate you trusting me and my team at Austin Fitzpatrick State Farm—thank you again!
Warmly,
Austin Fitzpatrick"
R S
June 16, 2026
5
out of
5
rating by R S
"Austin was incredibly helpful and very knowledgeable in assisting me with my issue. He was very responsive to all of my questions and offered timely suggestions regarding my policy. His office gets 5 stars without a second thought!!"
We responded:
"Thank you for the wonderful review! We’re really glad to hear you had such a positive experience We truly appreciate you choosing Austin Fitzpatrick State Farm for your vehicle insurance.
Warmly,
Austin Fitzpatrick"
R. Woods
June 15, 2026
5
out of
5
rating by R. Woods
"Friendly people and quiet safe area"
We responded:
"Thank you so much for the great review! We’re glad to hear you found our team friendly and the experience comfortable. We truly appreciate you choosing Austin Fitzpatrick State Farm for all of your insurance needs.
Best regards,
Austin Fitzpatrick"
Marlyn Reynoso
June 5, 2026
5
out of
5
rating by Marlyn Reynoso
"I highly recommend this insurance agency! Everyone here is incredibly kind and professional. A special thanks to Emily, who helped me through a very difficult case. Thanks to God and to their amazing team, I was able to get my insurance and I am finally able to drive. I have absolutely no complaints. Thank you so much for everything!"
We responded:
"Hi Marlyn,
Thank you so much for the amazing review! We’re truly grateful to hear that our team was kind, professional, and able to help you through a difficult situation. We’ll be sure to pass along your special thanks to Emily—she’ll be so happy to hear that she made a difference.
We truly appreciate your recommendation, and we’re glad you’re finally able to get back to driving.
Warmly,
Austin Fitzpatrick"
angelia Ander
June 4, 2026
5
out of
5
rating by angelia Ander
"Excellent serious !!! Austin is the best hands down. He addressed my concern with no hesitation. My issue was fixed within hours."
We responded:
"Hi Angelia,
Thank you for the wonderful review! We’re so glad to hear your issue was fixed within hours. Our whole team works hard to provide excellent, serious, customer-first service every time.
We truly appreciate you choosing Austin Fitzpatrick State Farm—please don’t hesitate to reach out if you ever need anything.
Best regards,
Austin Fitzpatrick"
Ruby McDougal
June 4, 2026
5
out of
5
rating by Ruby McDougal
"I was transferred to this agency without my request or consent. For years my husband and I were with the Lavette Jones agency who closed abruptly giving us no notice. Upon being transferred to Austin's office, I was very skeptical and unsure of what the customer service level would be. It is now six months later and I'm happy to report that we could not be happier. The office is truly filled with knowledgeable and professional individuals that truly put customer service at the top of their priority list. Thank you Austin Fitzpatrick for a continued fantastic experience."
We responded:
"Hi Ruby,
Thank you for taking the time to share your experience. We’re truly grateful to hear that, even after the unexpected transfer, you’ve been happy with the level of service over these past six months. Our team is committed to being knowledgeable, professional, and focused on taking care of our customers—so it means a lot to know we’ve met that for you.
Thank you again for trusting Austin Fitzpatrick State Farm with your, property, vehicle, and renters insurance. We’re always here if you need anything.
Warm regards,
Austin Fitzpatrick"
Tina Ortiz
June 3, 2026
5
out of
5
rating by Tina Ortiz
"They were amazing to talk to and made sure to give me the best possible price! Amazing experience dealing with them!"
We responded:
"Hi Tina,
Thank you so much for your amazing review! We’re thrilled to hear you enjoyed talking with us and that we were able to help you find the best possible price.
Warmly,
Austin Fitzpatrick"
Willie Cofield
June 2, 2026
5
out of
5
rating by Willie Cofield
"They are fast in responding, and very helpful, plus they keep their word"
We responded:
"Hi Willie,
Thank you for the great review! We’re glad to hear our team has been fast to respond, helpful, and reliable. We truly appreciate you trusting State Farm—and if you ever need anything, we’re here to help.
Best regards,
Austin Fitzpatrick"
April P Williams
June 2, 2026
5
out of
5
rating by April P Williams
"Communication is key for me. Mr. Fitzpatrick and his team nailed it. Problem solved. ☺️🌺 Thank you ☺️"
We responded:
"Hi April,
Thank you so much for the wonderful review! I’m thrilled to hear that we were able to get everything handled and solve your problem. We truly appreciate you choosing our office—and we’re always here if you need anything down the road. ☺️🌺
Warmly,
Austin Fitzpatrick"
Melinda Brown
June 2, 2026
5
out of
5
rating by Melinda Brown
"I love the experience today at state farm very professional yall made me feel very confident thank you Mr. And Mrs Fitzpatrick you guys rock if I could give 10 🌟 🌟 🌟 🌟 🌟 🤩 ok my 5 added"
We responded:
"Hi Melinda,
Thank you so much for the great review! We’re really happy to hear you had such a professional experience and felt confident leaving our office. We truly appreciate you—and we’re glad you chose State Farm. If you ever need anything, we’re here to help!
Warmly,
Austin Fitzpatrick"
Tamatha Johnson
May 29, 2026
5
out of
5
rating by Tamatha Johnson
"Great and smooth assistance in switching my vehicle"
We responded:
"Hi Tamatha,
Thank you for the 5-star review! We’re glad to hear the process of switching your vehicle was smooth and easy. We appreciate you choosing our office—if you ever need anything else, we’re here to help.
Best regards,
Austin Fitzpatrick"
Cathy Colon
May 28, 2026
5
out of
5
rating by Cathy Colon
"It was a pleasure speaking with the representative. She was pleasant, helpful and professional. I received a bundle package for Homeowner insurance, auto and life insurance. It was a great deal. Thank you!!!!!"
We responded:
"Hi Cathy,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear you enjoyed your conversation with our team member—pleasant, helpful, and professional is exactly how we aim to serve. We’re also glad you were able to bundle your Homeowners, Auto, and Life insurance and find a great deal.
We truly appreciate your trust in us—thanks again!
Best regards,
Austin Fitzpatrick"
Sonya Thompson
May 27, 2026
5
out of
5
rating by Sonya Thompson
"The services at this office is excellent. It is truly a blessing to work with them. I have been a customer for over 35 years and I am very satisfied."
We responded:
"Hi Sonya,
Thank you so much for your kind review! We truly appreciate you—and we’re honored to have you as a State Farm customer for over 35 years. It means a lot to hear that you’ve been satisfied with the service at our office. We’re grateful for the trust you’ve placed in us for so long, and we’ll continue working hard to make sure you have the support you need for your life and renters insurance.
With appreciation,
Austin Fitzpatrick"
Danielowens07 Hello123
May 18, 2026
5
out of
5
rating by Danielowens07 Hello123
"Customer service from Emillee Quarles. She was very helpful!"
We responded:
"Hi Daniel,
Thank you for your wonderful review! We’re glad to hear that Emillee provided you with excellent customer service and that you found our prices great. We appreciate your feedback and look forward to assisting you again in the future!"
Kelly Jones
May 14, 2026
5
out of
5
rating by Kelly Jones
"I LOVE STATE FARM!!! ❤️"
We responded:
"Hi Kelly,
Thank you so much for the wonderful review! We’re glad you’re loving State Farm and that you found the pricing great. We’re here anytime you need help!
- Austin Fitzpatrick"
Michael Krieg
May 12, 2026
5
out of
5
rating by Michael Krieg
"Super helpful and friendly. They got me significant savings with more coverage than my previous insurer"
We responded:
"Michael,
Thank you so much, We’re thrilled to hear you found our team super helpful and friendly—and that we were able to get you significant savings with more coverage than your previous insurer. We truly appreciate your trust in our State Farm office.
- Austin Fitzpatrick "
Sakhya Haynes
May 6, 2026
5
out of
5
rating by Sakhya Haynes
"Man!! Statefarm has been a pleasant experience for a lot of our situations. We save money because they cover our home and cars. And now we have a life insurance policy for the entire family at an affordable price thanks to Austin!!! We can’t wait to start the investment process!"
We responded:
"Hi Sakhya—thank you so much for the kind review! We really appreciate your trust in State Farm, and we’re glad we’ve been able to help with your home, cars, and life insurance.
- Austin Fitzpatrick"
Angela Godwin
May 4, 2026
5
out of
5
rating by Angela Godwin
"Very responsive and very helpful! Great customer service!"
We responded:
"Hi Angela—thank you so much for your kind review! I’m thrilled to hear you found our team responsive and helpful. We truly appreciate your business, and we’re here anytime you need us.
- Austin Fitzpatrick"
Shannan Sweeney
May 4, 2026
5
out of
5
rating by Shannan Sweeney
"Thank you Emillee Quarles
Lic#: 20042753 !!! I had such an odd problem and not only did Emillee walk me through it she followed up with me as well multiple times. I could not have done it without her, I'm so grateful for the kind and intelligent help!"
We responded:
"Hi Shannan—thank you so much for the kind review! We’re glad Emillee was able to walk you through a tricky issue and follow up to make sure everything was resolved. Your gratitude truly means a lot. We’re here anytime you need help with your insurance questions—thank you for choosing us!
- Austin Fitzpatrick"
SarannPackk
April 30, 2026
5
out of
5
rating by SarannPackk
"I had a great experience working with Emillee today. She was professional, responsive, and took the time to really explain my coverage options so I understood exactly what I was getting. She helped me find a policy that fit my needs and budget without any pressure."
We responded:
"Hi there—thank you for the 5-star review! We’re so glad Emillee provided a professional, responsive experience and took the time to walk you through your coverage options. It’s wonderful to hear you found a policy that fits your needs and budget without any pressure. We truly appreciate your business!
Thank you,
Austin Fitzpatrick"
Rashed McCrae
April 20, 2026
5
out of
5
rating by Rashed McCrae
"I am here saying this out loud! I've been with StateFarm from a good minute now, Emillie is very professional and always on point. She always has the right answers and is so down to earth. I am glad to be apart of StateFarm trust me. I don't write reviews alot so you know."
We responded:
"Hi Rashed,
Thank you for your wonderful review and for being a valued State Farm customer! I’m glad to hear that Emillee has provided you with professional and reliable service. We’re proud to have her on our team, and it’s great to know she’s making a positive impact. If you ever need anything, please don’t hesitate to reach out.
Best regards,
Austin"